A 99.9% Server Uptime
The major advantage of building your very own hosting platform is that you do not need to be worried about compatibility issues – you design a given set of software tools in such a way as to work with a particular set of hardware parts. The final outcome is something a lot more steady and dependable, since there are much less possible chances of failure. We’ve built our cloud hosting platform atop tried and tested hardware components plus a strongly modified version of Security–Enhanced Linux in an attempt to create an absolutely secure and safe home for all your web sites.
This is why, with all our Linux hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to supply a good–quality hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And thanks to this, irrespective of which datacenters you pick: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not very pleased with our services, or if you find them insufficient, or if you decide that you want a Linux VPS web hosting instead of a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control over your domains even when you delete your account with us.
24/7 Technical Support
We have cautiously chosen each single member of our 24x7 support department to make sure that we can provide the best client care service you can possibly get. Each one of our customer service technicians has lots of years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re available to you 24–7–365 – you can touch base with them at any time and they will reply back to you as quickly as possible.
Their average ticket response time is below twenty minutes, while with other web hosting firms you have to wait around for days. And we also offer a 1–hour response time guarantee. No matter what happens, your questions will be responded to within 60 minutes.